Question 1

Why does the makeup look different in each photo?

Accepted Answer

Even for the same head model, makeup may appear different in photos for the following reasons:
 • All makeup is applied manually, so it is not possible to produce identical results.
 • We regularly refine or adjust makeup details, including eyeshadow, lip color, eyebrow shape, eyelash type, and hairstyle. These updates may cause subtle differences between photos.
 • Differences in lighting, shooting techniques, and angles can also affect how the makeup looks in images.
 • Each product page clearly states the makeup version number or whether it features handmade makeup, so please refer to that before purchasing.

Question 2

Can it be fully customized?

Accepted Answer

Freely combinable options include eye color, skin color, bone structure tightness, lower body hair, head, high-end options, low-end options, and more.
Full customization is not supported at this time. The reasons are as follows:
 • Copyright issues are involved.
 • The cost of producing them individually is very high, making them out of reach for ordinary buyers.
 • Artistic creations may not always match an individual's aesthetic sensibilities, and the question of "likeness or not" can lead to conflict.

Question 3

Is it possible to stay in a standing position for a long time?

Accepted Answer

We do not recommend leaving a love doll standing for long periods. If standing is necessary for photography, ensure the soles are fully flat on the ground and that the doll is wearing shoes. For extended standing, please use a support stand to prevent damage.

Question 4

Why does handmade makeup take time?

Accepted Answer

1. Customized work: Each piece is tailored to the customer's individual requests.
2. Attention to detail: Eyebrows and eyelashes are implanted one by one by hand, arranged from short to long for a natural appearance.
3. Realistic texture: Delicate shading and gradients are applied with powders to create a lifelike expression.
4. Fully handcrafted: All steps are done manually by a professional makeup artist, making it more time-consuming than mass production.
Time and care are required to deliver a one-of-a-kind, highly realistic result.

Question 5

How can I know when my order is completed?

Accepted Answer

• Confirmation Email　Once your order is ready, we will send a confirmation email including inspection photos and videos of your item.
 • Contact Us　If you have any questions, feel free to contact us and we’ll gladly provide an update on your order status.

Jenny (Elegant White Dress Ver.)｜SHEDOLL

¥138,000